Diagnostics & tune-ups
Understand what’s causing the problem. A diagnostic covers the initial evaluation and findings; tune-ups focus on startup, routine software checks and performance.
See diagnostic and tune-up prices →Get back to
what matters.
Clear diagnostics, approved repairs, and straightforward help for the computer you depend on.
Practical help. Clear scope.
Let’s get it working.
From everyday frustrations to a new computer setup, start with an assessment and a plan you can approve.
Malware & software support
Standard malware assessment and cleanup, plus help with common software and configuration issues. Recovery or operating-system reinstallation is quoted separately.
Tell us what’s happening →Hardware upgrades
SSD and memory installation to support a practical upgrade. Installation labor is priced separately from hardware, data transfer and any additional approved work.
View installation pricing →A new PC, set up properly
Initial configuration and updates for your new computer. Data migration and work outside the agreed setup are assessed and quoted separately.
Plan your setup →Before your appointment
A little preparation.
A smoother repair.
- Confirm an appointment. Arrange a time before dropping off a device.
- Protect your files. Back up important data when possible, and discuss any backup limitations during intake.
- Approve the work. Extra labor and parts require your approval before proceeding.
- Keep credentials private. Don’t include passwords, device PINs or sensitive information in an inquiry.
Some software issues may be assessed remotely. Hardware problems generally need physical inspection. Data recovery and board-level repairs require a separate assessment; availability is confirmed before work is accepted.
Let’s get started
Technology should
make life easier.
Tell us about your device and what’s going wrong. We’ll discuss a practical next step before work begins.
Service is by confirmed appointment.
hello@theaurefact.com